Operational since 1999, Cupola Teleservices (CTS) practically invented the concept of outsourced contact centre services in the Middle East region. With a technology infrastructure that supports over 1,000 seats, CTS has grown rapidly over the years. Operating out of its new world class facility in Dubai Outsource Zone (DOZ) CTS employs over 600 staff from 18 countries conducting business transactions in more than 10 languages. |